NYULH Patient Access Call Center

NYULH PATIENT ACCESS CALL CENTER (DEC. 2019 | OFFICE TENANT FITOUT | SENIOR PM)

$3.5M, 21K sf interior tenant buildout | Boynton Beach, FL | Owner: NYU Langone Health

Our Scope Included:

Managed design & install of a 5-rack IDF closet with redundant cooling systems and an Emergency Power System (EPS) protecting 250 Agent workstations and telecom backbone. Deployed an 800KW diesel generator with a companion UPS battery backup and ATS for seamless switchover. All EPS components required coordination with local utility (FPL) and approval by local DOB.

Solicitated and procured Low Voltage trade contracts (structured cabling, security, audio-visual and sound masking).

Reviewed Landlord and Tenant CD packages for conflicts, compliance and inefficiencies. Saved $300K in MEP rework through collaborative long-distance clash detection prior to mobilization. 

Developed and enforced communication and delivery standards for all Landlord and Tenant stakeholders.

Creation, tracking and closeout of vendor Purchase and Change Orders. Tracking budget exposures from inception through change event resolution.

Media & Publication: Palm Beach Post, ‘NYULH to bring 500 jobs to Boynton’, November 18, 2019

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